{"id":100,"date":"2022-08-19T07:11:04","date_gmt":"2022-08-19T14:11:04","guid":{"rendered":"https:\/\/fragranceadvice.com\/?p=100"},"modified":"2023-01-07T02:52:37","modified_gmt":"2023-01-07T10:52:37","slug":"can-you-return-perfume","status":"publish","type":"post","link":"https:\/\/fragranceadvice.com\/can-you-return-perfume\/","title":{"rendered":"Can You Return Perfume? (11 Different Stores & Their Return Policies)"},"content":{"rendered":"\n

Have you bought perfume that you dislike and feel stuck with it?<\/p>\n\n\n\n

In most cases, you can return perfume. But every store has its own policy and specifications surrounding the return, so you should inquire before making the purchase.<\/strong><\/p>\n\n\n\n

Keep reading to learn more about the return policies for some of the most popular places to shop for perfume. <\/p>\n\n\n

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\"Can<\/figure><\/div>\n\n\n

Is it Really Possible to Return Perfume?<\/h2>\n\n\n\n

Whether your perfume was left unopened or has been gently used, the stores on this list have some sort of return option. Even if the perfume was a gift<\/a> that didn\u2019t pan out, there might be an alternative solution to letting it sit on a shelf and collect dust.<\/p>\n\n\n\n

1. Can You Return Perfume to Amazon?<\/h3>\n\n\n\n

Adding items to your Amazon cart is an easy (and borderline compulsive) process. But if there\u2019s a possibility that the perfume you’re choosing may not work out, then you definitely want to pause before making your purchase.<\/p>\n\n\n\n

As you probably know, the Amazon marketplace offers products sold and shipped by Amazon and products sold and shipped by third party sellers. There\u2019s also a subcategory for third-party sellers that store their products in Amazon warehouses, and then have their product orders fulfilled by Amazon.<\/p>\n\n\n\n

This is why it\u2019s important to pay attention not only to what you\u2019re buying, but also who\u2019s selling it. Return policies will vary by seller.<\/p>\n\n\n\n

This is Amazon\u2019s list<\/a> of items that cannot be returned. Amazon explicitly states that third party sellers determine their own return policy.<\/strong><\/p>\n\n\n\n

Some descriptions are vague, like this one: \u201cSome health and personal care orders.\u201d Is perfume a personal care item? <\/p>\n\n\n\n

Another description that brings pause is: \u201cItems classified as hazardous materials or that use flammable liquids or gasses\u2026\u201d and the last one that makes me wonder if perfume can be returned on Amazon is, \u201cItems with special shipping instructions.\u201d<\/p>\n\n\n\n

Since perfume is largely made with ethyl alcohol<\/a>, it is considered a flammable liquid. Perfume might also need to be shipped in a special way.<\/p>\n\n\n\n

So how do you know whether or not you can return perfume to Amazon? You have to thoroughly read the listing information. Take the screenshot below of a listing that’s sold and shipped by a third-party seller:<\/strong><\/p>\n\n\n

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If you look at the information below the purchase buttons, you\u2019ll see where the perfume ships from, who it\u2019s sold by, and then a Return Policy description. After hovering over this policy, you can see that this item is only returnable under two conditions: <\/strong><\/p>\n\n\n\n

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  1. If it was damaged during shipment<\/strong><\/li>\n\n\n\n
  2. If it\u2019s defective upon arrival. <\/strong><\/li>\n<\/ol>\n\n\n\n

    This next example is shipped by Amazon, but sold by a third party. Their return policy is the same as described above.<\/strong><\/p>\n\n\n

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    \"\"<\/figure><\/div>\n\n\n

    In this last example, where Amazon both sells and ships the perfume, their policy is the same. <\/p>\n\n\n\n

    So it seems that the only way to return perfume on Amazon – whether Amazon or a third party ships and sells it – is if it arrives damaged or defective.<\/strong><\/p>\n\n\n

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    \"\"<\/figure><\/div>\n\n\n

    Otherwise, when buying perfume on Amazon, you\u2019ll have to keep it, decant it<\/a>, sell the bottle yourself, or give it to someone.<\/p>\n\n\n\n

    2. Can You Return Perfume to Look Fantastic?<\/h3>\n\n\n\n

    If you\u2019re a Look Fantastic shopper, there are some conditions where returns are accepted, but you might have to cover the cost of shipping.<\/p>\n\n\n\n

    Since Look Fantastic is headquartered in the UK, let\u2019s start with that policy and process<\/a>.<\/p>\n\n\n\n

    Quick Look Fantastic Returns<\/h4>\n\n\n\n

    Look Fantastic has a streamlined return process<\/a> for returns on undamaged, unused perfume orders. The request must be made within 30 days of receiving the perfume in the mail.<\/strong><\/p>\n\n\n\n

    You can fill out this form<\/a>, providing them with your order number and email address (or postal code), and then select a postal carrier to begin the returns process. If you placed your order in a different country, there\u2019s a drop-down menu in the upper left corner for you to select the appropriate location.<\/p>\n\n\n\n

    You, the customer, would be responsible for postage costs and it\u2019s suggested that you select a carrier that offers insurance. <\/strong><\/p>\n\n\n\n

    Once Look Fantastic receives your return, you can expect a full product refund within three to five business days. <\/p>\n\n\n\n

    Returns on Damaged Items<\/h4>\n\n\n\n

    In order to return a damaged or faulty bottle or perfume, you\u2019ll need to contact Look Fantastic customer service to obtain a return authorization number before sending the item back.<\/strong><\/p>\n\n\n\n

    When contacting them, it would help to provide photographs of the damage in your request, if possible. If they\u2019re responsible for the damage, then they\u2019ll also refund postage costs.<\/p>\n\n\n\n

    But note that if they test the product and find that it functions properly, you\u2019ll not be refunded for postage.<\/p>\n\n\n\n

    United States Look Fantastic Returns<\/h4>\n\n\n\n

    If you\u2019re in the United States, you can read the specifics of Look Fantastic\u2019s US return policy here<\/a>.<\/p>\n\n\n\n

    Your return window is shorter. Requests to return unopened<\/em> perfume packages must be made within 14 days of receipt.<\/strong> Similar to the UK, postage is only refunded if the company was somehow in error, otherwise, you\u2019re responsible for return postage costs, and you\u2019ll only be refunded for the product, not the initial postage costs.<\/strong><\/p>\n\n\n\n

    These policies might vary by country or region. Look Fantastic has separate websites for over 25 countries.  You can find your country in the drop-down menu located in the bottom left corner of their website under, \u201cHelp & Information.\u201d<\/p>\n\n\n\n

    3. Can You Return Perfume to Ulta?<\/h3>\n\n\n\n

    Since you can purchase perfume from Ulta in-store, online, or in-app, you can understand why there\u2019s a different return policy for each.<\/p>\n\n\n\n

    For starters, you can only return perfume in its original condition. Also, you cannot return Ulta purchases to any Ulta shop that\u2019s housed inside another store, like Target.<\/strong><\/p>\n\n\n\n

    Returning In-Store Ulta Perfume Purchases<\/h4>\n\n\n\n

    With the original receipt, you\u2019ll receive a full refund on perfume that\u2019s returned to the store within 60 days of original purchase.<\/strong> If you can\u2019t find your receipt, and you used your rewards account, they can still refund you through your original purchase method.<\/p>\n\n\n\n

    If neither your receipt or membership information is accessible, then you can expect to receive a store credit instead.<\/p>\n\n\n\n

    Returning Online or Ulta Beauty App Perfume Purchases<\/h4>\n\n\n\n

    There are two ways to return perfume that was purchased through Ulta\u2019s app or website. You can bring the item into an Ulta store, or you can mail it back to them.<\/p>\n\n\n\n

    But note that shipping costs are your responsibility. You will not be refunded for the original shipping charge, nor will Ulta cover the cost of shipping the item back to them. The obvious exception is if Ulta made an error or the perfume was somehow faulty.<\/strong><\/p>\n\n\n\n

    When shipping perfume back to Ulta, place the product in its original shipment container, and only use a carrier that offers Ground shipping. Make sure you track the package as well. The return address is on your shipping slip and this page<\/a>.<\/p>\n\n\n\n

    This should be done within 60 days of your order being processed.<\/strong> You can expect the refund to be credited to your account within 7 to 10 business days.<\/p>\n\n\n\n

    To circumvent shipping costs, you can return the perfume to an Ulta store. For a smooth transaction, remember to bring the following along with your return:<\/p>\n\n\n\n